AI SearchThe analysis of using chatbot within the workplace for human resource management (Record no. 5222)
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| 005 - DATE AND TIME OF LATEST TRANSACTION | |
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| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | .b1241007x |
| 099 #9 - LOCAL FREE-TEXT CALL NUMBER (OCLC) | |
| Classification number | AIT Internship Report no.SM-22-04 |
| 100 0# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Andrew Dopphoopha |
| 245 14 - TITLE STATEMENT | |
| Title | The analysis of using chatbot within the workplace for human resource management |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Pathum Thani, Thailand : |
| Name of publisher, distributor, etc. | Asian Institute of Technology, |
| Date of publication, distribution, etc. | 2022 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 25 leaves : |
| Other physical details | ill. |
| 490 1# - SERIES STATEMENT | |
| Series statement | Internship Report ; |
| Volume/sequential designation | no. SM-22-04 |
| 500 ## - GENERAL NOTE | |
| General note | An Internship Report submitted in partial fulfillment of the requirements for the degree of Master of Science in Business Analytics and Digital Transformation |
| 502 ## - DISSERTATION NOTE | |
| Dissertation note | Internship Report (M. Sc.) - Asian Institute of Technology, 2022 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | With the companies implementing a Work from Home (WFH) policy due to the COVID-19 pandemic. Therefore, it becomes increasingly important for a company{u2019}s success to have effective internal communication. The human resource and the management decided to implement a chatbot (Zingha) to improve employee engagement. The objective of this report was identify what the expectations/objectives from HRM and the management team view point are and understanding how the chatbot affects the interaction/relationship between HRM and the employees with GoPomelo through interviews. Chatbots often known as conversational agents or virtual assistants can communicate via messaging applications. With growing interest from the public nearly triply from 2015 {u2013} 2022, with Asia leading the charge. More businesses have started to implement chatbots as in the recent years the have boosted productivity and efficiency. With possible use cases for internal communication, employee{u2019}s mental health assessment, business communication channel, e-commerce, etc. Specifically, within the HRM, Chatbots are rapidly being used to support corporate activities and procedures through relieving the HRM function thus enabling them to provide better service. Chatbots can support HRM through applicant recruiting, employer branding, FAQ responding, collection of feedback, and assistance to teams. Although, chatbots do have implications on HRM competences, work tasks, and operational interplay. The findings from the interviews showed an overall positive view on chatbots as their still massive potential for growth. Participants mentioned that the importance of design of flow, persona of the bot, user{u2019}s experience and the appropriate use case. Reviews for Zingha were positive as it achieved it objective while still being easy to use with complete options for the user to choose. Although, improvements can be made through use of more GIFs and stickers. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Chatbots |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Personnel Management |
| General subdivision | Forms |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Badir, Yuosre, |
| Relator term | Chairperson |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Endress, Tobias, |
| Relator term | Examination committee |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Hanna, Sam, |
| Relator term | Examination committee |
| 710 2# - ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | His Majesty the King{u2019}s Scholarships, |
| Relator term | Scholarship Donor |
| 810 2# - SERIES ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | Asian Institute of Technology. |
| Title of a work | Internship Report ; |
| Volume/sequential designation | no. SM-22-04 |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Materials specified | Full-Text |
| Uniform Resource Identifier | <a href="http://203.159.5.9/ait-thesis/detail.php?q=B19681">http://203.159.5.9/ait-thesis/detail.php?q=B19681</a> |
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| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type | Cost, normal purchase price |
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| Available for Loans | Asian Institute of Technology Library | Asian Institute of Technology Library | Archives | 17/08/2026 | AIT Internship Report no.SM-22-04 | 30050211013122 | 17/08/2026 | 1 | 17/08/2026 | 40-Archives | |||||
| Available for Loans | Asian Institute of Technology Library | Asian Institute of Technology Library | Archives | 17/08/2026 | AIT Internship Report no.SM-22-04 | 17/08/2026 | 17/08/2026 | 67-Electronic Resource | |||||||
| Available for Loans | Asian Institute of Technology Library | Asian Institute of Technology Library | AIT Publications | 17/08/2026 | AIT Internship Report no.SM-22-04 | 30050121069917 | 17/08/2026 | 1 | 17/08/2026 | 20-AIT Publication | 50.00 | ||||
| Available for Loans | Asian Institute of Technology Library | Asian Institute of Technology Library | AIT Publications | 17/08/2026 | AIT Internship Report no.SM-22-04 | 30050121069909 | 17/08/2026 | 2 | 17/08/2026 | 20-AIT Publication | 50.00 |