AI SearchA task-segmented approach to employee productivity and KPI evaluation : (Record no. 847)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 03289nam a2200385 a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20260817161324.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 260224s20259999th mm 000 0 eng d |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | .b12479299 |
| 099 #9 - LOCAL FREE-TEXT CALL NUMBER (OCLC) | |
| Classification number | AIT PJPR PMDS no.25-02 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Nguyen Hoang Anh |
| 245 10 - TITLE STATEMENT | |
| Title | A task-segmented approach to employee productivity and KPI evaluation : |
| Remainder of title | system redesign and effectiveness assessment |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Pathum Thani, Thailand : |
| Name of publisher, distributor, etc. | Asian Institute of Technology, |
| Date of publication, distribution, etc. | 2025 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 60 leaves : |
| Other physical details | ill.+ |
| Accompanying material | 1 online resource |
| 490 1# - SERIES STATEMENT | |
| Series statement | Project ; |
| Volume/sequential designation | no. PJPR PMDS-25-02 |
| 500 ## - GENERAL NOTE | |
| General note | A project report submitted in partial fulfillment of the requirements for the Degree of Master of Science (Professional) in Data Science and Artificial Intelligence Applications |
| 502 ## - DISSERTATION NOTE | |
| Dissertation note | Project - Master of Science (Professional) - Asian Institute of Technology, 2025 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | This research addresses the limitations of the current Productivity and Quality Measurement System (NSCL) at VNPT Hanoi{u2019}s Information Operation Center (IOC), which relies on a legacy SQL-based database. The existing system suffers from rigid data structures, oversized and inconsistent job catalogs, lack of task segmentation, manual data entry for high-frequency operations, and the absence of real-time dashboards. These weaknesses result in unfair employee evaluations, operational inefficiencies, and limited decision-making support.The study aims to design and implement an improved, task-segmented evaluation framework that ensures fairness, consistency, and transparency. Using 2024 operational records from six departments, the research employs a mixed-methods approach: quantitative data analysis, qualitative interviews, and benchmarking against international standards such as ISO 9001, Lean IT, and TM Forum eTOM. The proposed system integrates MongoDB for flexible data modeling, task segmentation for fair scoring, and Business Intelligence dashboards for real- time KPI monitoring.Expected contributions include a standardized job catalog, a scalable database architecture, automation of repetitive tasks, and a unified KPI evaluation model that combines organizational objectives with task-based performance. The framework also establishes data governance mechanisms to enhance data integrity and proposes predictive analytics as a future extension to identify low performance early. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Labor productivity |
| General subdivision | Measurement |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Organizational effectiveness |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Performance standards |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Business intelligence |
| 700 0# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Chutiporn Anutariya, |
| Relator term | Chairperson |
| 700 0# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Kantinee Katchabakirin, |
| Relator term | Co-chairperson |
| 700 0# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Chantri Polprasert, |
| Relator term | Examination Committee |
| 700 0# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Vatcharaporn Esichaikul, |
| Relator term | Examination Committee |
| 710 2# - ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | AITCV Scholarship, |
| Relator term | Scholarship Donor |
| 810 2# - SERIES ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | Asian Institute of Technology. |
| Title of a work | Project ; |
| Volume/sequential designation | no. PJPR PMDS-25-02 |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Materials specified | Full-Text |
| Uniform Resource Identifier | <a href="http://203.159.5.9/ait-thesis/detail.php?q=B23686">http://203.159.5.9/ait-thesis/detail.php?q=B23686</a> |
| 907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) | |
| a | .b12479299 |
| b | mnarc |
| c | a |
| 902 ## - LOCAL DATA ELEMENT B, LDB (RLIN) | |
| a | 260317 |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| Operator's initials, OID (RLIN) | 0 |
| Cataloger's initials, CIN (RLIN) | 260310 |
| First date, FD (RLIN) | m |
| -- | h |
| -- | a |
| -- | 0 |
| 945 ## - LOCAL PROCESSING INFORMATION (OCLC) | |
| l | mnarc |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | 67-Electronic Resource |
| 909 ## - LOCAL ITEMS USED | |
| Barcode | Barcode : - |
| CREATED | CREATED : 2026-02-24 |
| RECORD Id | RECORD # : i13576276 |
| LPATRON | LPATRON : 0 |
| LCHKIN | LCHKIN : - |
| RENEWALS | # RENEWALS : 0 |
| -- | # OVERDUE : 0 |
| -- | IUSE3 : 0 |
| -- | TOT CHKOUT : 0 |
| -- | TOT RENEW : 0 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total checkouts | Full call number | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Available for Loans | Asian Institute of Technology Library | Asian Institute of Technology Library | Archives | 17/08/2026 | AIT PJPR PMDS no.25-02 | 17/08/2026 | 1 | 17/08/2026 | 67-Electronic Resource |