AI SearchBig data-driven process automation in an API-first fintech company : applied use cases from operations
Call Number: AIT ISPR IOT no.25-02 Material type:
SeriesSeries: Asian Institute of Technology. Internship Report ; no. IOT-25-02Publication details: Pathum Thani, Thailand : Asian Institute of Technology, 2025Description: 61 leaves : ill.+ 1 online resourceSubject(s): Online resources: Dissertation note: Internship Report (M. Sc.) - Asian Institute of Technology, 2025 Summary: In this report, I present my internship experience at Swan, a leading embedded banking f intech platform, whereIworkedondesigning, developing, anddeployingmultipleoper ational automation workflowsbuiltontopofSwan{u2019}sbigdatamanagementinfrastructure. My work focused on process automation leveraging Swan{u2019}s API-first platform, work f loworchestration tools (NextMatter, Make), partner CRM (Zendesk), and advanced AI integrations (OpenAI API models) for KYC onboarding support. Through several de tailed automation use cases{u2013}includingAI-supportedKYConboarding, adebtcollection workflow, aregulatory fund seizure communication process, real-time operational dash boards, andbulkoperationsviainternal tools{u2013} I demonstrate howcombiningrobustdata modeling with modern automation orchestration platforms can greatly enhance opera tional efficiency, ensure regulatory compliance, and improve customer experience in a highly regulated fintech environment.
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Asian Institute of Technology Library Archives | AIT ISPR IOT no.25-02 (Browse shelf(Opens below)) | 1 | Not for loan |
An Internship Study submitted in partial fulfillment of the requirements for the degree of Master of Science in Internet of Things (IoT) Systems Engineering
Internship Report (M. Sc.) - Asian Institute of Technology, 2025
In this report, I present my internship experience at Swan, a leading embedded banking f intech platform, whereIworkedondesigning, developing, anddeployingmultipleoper ational automation workflowsbuiltontopofSwan{u2019}sbigdatamanagementinfrastructure. My work focused on process automation leveraging Swan{u2019}s API-first platform, work f loworchestration tools (NextMatter, Make), partner CRM (Zendesk), and advanced AI integrations (OpenAI API models) for KYC onboarding support. Through several de tailed automation use cases{u2013}includingAI-supportedKYConboarding, adebtcollection workflow, aregulatory fund seizure communication process, real-time operational dash boards, andbulkoperationsviainternal tools{u2013} I demonstrate howcombiningrobustdata modeling with modern automation orchestration platforms can greatly enhance opera tional efficiency, ensure regulatory compliance, and improve customer experience in a highly regulated fintech environment.
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