Assessment of Web commerce-interface design using self-organizing maps

By: Call Number: AIT Thesis no. IM-01-08 Contributor(s): Material type: SeriesSeries: Asian Institute of Technology. Thesis ; no. IM-01-08Publication details: Bangkok : Asian Institute of Technology, 2001Description: 109 pSubject(s): Online resources: Dissertation note: Thesis (M.Sc.) - Asian Institute of Technology, 2001 Summary: Despite the rapid development of the Web as a tool for business, some problems have arisen in accessing the Web. At first impression, the web interface should be well designed based on user needs in order to access effectively and conveniently. Little research has been done on web assessment, especially on web design. There exists a need to develop new approaches to evaluate the Web. Using Self Organizing Map (SOM), is carried out to group Webs, specifically agricultural commerce Web sites according to design similarity. Input data consists of user evaluation produced from a survey of one hundred respondents using nine criteria on web design. The criteria are ease of use, currency, presentation, navigation, assistance, security, page loading, accuracy, and content. The SOM was run with varying parameters to obtain an optimal map and to study the effect of the parameters. The techniques of Web clustering and interpretation of the maps are described in detail. The results illustrate that selected webs are typically user friendly. About 20%-30% of the webs satisfy user needs. Improvements are still needed in some elements, i.e. currency, accuracy, navigation, security, and assistance.
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20-AIT Publication Asian Institute of Technology Library AIT Publications AIT Thesis no. IM-01-08 (Browse shelf(Opens below)) 1 Available 30050120701676
20-AIT Publication Asian Institute of Technology Library AIT Publications AIT Thesis no. IM-01-08 (Browse shelf(Opens below)) 2 Available 30050120701668
40-Archives Asian Institute of Technology Library Archives AIT Thesis no. IM-01-08 (Browse shelf(Opens below)) 1 Available 30050160073648

A thesis submitted in partial fulfillment of the requirements for the degree of Master of Science, School of Advanced Technologies

Thesis (M.Sc.) - Asian Institute of Technology, 2001

Despite the rapid development of the Web as a tool for business, some problems have arisen in accessing the Web. At first impression, the web interface should be well designed based on user needs in order to access effectively and conveniently. Little research has been done on web assessment, especially on web design. There exists a need to develop new approaches to evaluate the Web. Using Self Organizing Map (SOM), is carried out to group Webs, specifically agricultural commerce Web sites according to design similarity. Input data consists of user evaluation produced from a survey of one hundred respondents using nine criteria on web design. The criteria are ease of use, currency, presentation, navigation, assistance, security, page loading, accuracy, and content. The SOM was run with varying parameters to obtain an optimal map and to study the effect of the parameters. The techniques of Web clustering and interpretation of the maps are described in detail. The results illustrate that selected webs are typically user friendly. About 20%-30% of the webs satisfy user needs. Improvements are still needed in some elements, i.e. currency, accuracy, navigation, security, and assistance.

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