02302nas|a2200433 i 4500 20260818213707.0 040723s2003 th uzm rtt 00| a1eng d .b11934645 AIT Thesis no.CS-03-05 Le Thanh Liem Self-organizing maps for browsing FAQs Pathum Thani, Thailand : Asian Institute of Technology, 2003 38 p. : ill. Thesis ; no. CS-03-05 A thesis submitted in partial fulfillment of the requirements for the degree of Master of Science, School of Advanced Technologies Thesis (M.Sc.) - Asian Institute of Technology, 2003 This research is on the automation of Frequently Ask Questions (FAQs) faced by a telephone enquiring system. This thesis considered the Vietnam Telephone Call Center known as 1080 Net Enquiry System. This thesis explored the use of Self-Organizing Maps (SOMs) to group the FAQs to identify appropriate responses. Self-organizing maps Self-organizing systems Telephone answering services Sadananda, R. Chairperson Vatcharaporn Esichaikul Examination Committee Devadason, Francis J. Examination Committee HCMC P and T, HoChiMinh City, Viet Nam Scholarship Donor Asian Institute of Technology. Thesis ; no. CS-03-05 Full-Text http://203.159.5.9/ait-thesis/detail.php?q=B11494 .b11934645 mnait u 240418 0 040723 m a u 0 mnait mnait mnarc 20 40 Barcode : 30050120607865 CREATED : 2004-07-23 RECORD # : i12408244 LPATRON : 1023718 LCHKIN : 2015-09-04 # RENEWALS : 0 # OVERDUE : 0 IUSE3 : 0 TOT CHKOUT : 2 TOT RENEW : 0 Barcode : 30050120607873 CREATED : 2004-07-23 RECORD # : i12408256 LPATRON : 1014398 LCHKIN : 2004-09-27 # RENEWALS : 0 # OVERDUE : 0 IUSE3 : 0 TOT CHKOUT : 1 TOT RENEW : 0 Barcode : 30050120354039 CREATED : 2016-06-16 RECORD # : i1304185x LPATRON : 0 LCHKIN : - # RENEWALS : 0 # OVERDUE : 0 IUSE3 : 0 TOT CHKOUT : 0 TOT RENEW : 0 105692 105692 0 0 0 0 MAIN MAIN mnait 2026-08-18 50.00 0 AIT Thesis no.CS-03-05 30050120607865 2026-08-18 21:37:07 1 2026-08-18 20 0 0 0 0 MAIN MAIN mnait 2026-08-18 50.00 0 AIT Thesis no.CS-03-05 30050120607873 2026-08-18 21:37:07 2 2026-08-18 20 0 0 0 0 MAIN MAIN mnarc 2026-08-18 0 AIT Thesis no.CS-03-05 30050120354039 2026-08-18 21:37:07 2026-08-18 40