@book{10731,
	author = {Siriluck Rotchanakitumnuai and Speece, Mark, and Faculty of Commerce and Accountancy Thammasat University,},
	title = {Banks use of the World Wide Web to strengthen customer relations},
	publisher = {Asian Institute of Technology,},
	year = {2004},
	series = {Dissertation ;},
	address = {Pathum Thani, Thailand :},
	note = {A dissertation submitted in partial fulfillment of the requirements for the degree of Doctor of Philosophy, School of Management},
	url = {http://203.159.5.9/ait-thesis/detail.php?q=B08625}
}