Sabah, Tanzil Al <br/><br/>
Big data-driven process automation in an API-first fintech company :  applied use cases from operations 

 - Pathum Thani, Thailand :  Asian Institute of Technology,  2025 
 - 61 leaves :  ill.+  1 online resource 
 - Internship Report ;  no. IOT-25-02 .
 - Asian Institute of Technology.  Internship Report ;  no. IOT-25-02 .
<br/><br/> An Internship Study submitted in partial fulfillment of the requirements for the degree of Master of Science in Internet of Things (IoT) Systems Engineering 
<br/><br/>Internship Report (M. Sc.) - Asian Institute of Technology, 2025 
<br/><br/> In this report, I present my internship experience at Swan, a leading embedded banking  f  intech platform, whereIworkedondesigning, developing, anddeployingmultipleoper ational automation workflowsbuiltontopofSwansbigdatamanagementinfrastructure.  My work focused on process automation leveraging Swans API-first platform, work f  loworchestration tools (NextMatter, Make), partner CRM (Zendesk), and advanced AI  integrations (OpenAI API models) for KYC onboarding support. Through several de tailed automation use casesincludingAI-supportedKYConboarding, adebtcollection  workflow, aregulatory fund seizure communication process, real-time operational dash boards, andbulkoperationsviainternal tools I demonstrate howcombiningrobustdata  modeling with modern automation orchestration platforms can greatly enhance opera tional efficiency, ensure regulatory compliance, and improve customer experience in a  highly regulated fintech environment. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Financial services industry--Technological innovations<br/>Big data