@book{128564,
	author = {Pokharel, Suresh and Sumanta, Guha, and Government of Finland,},
	title = {Web forum mining based on user satisfaction},
	publisher = {Asian Institute of Technology,},
	year = {2010},
	series = {Thesis ;},
	address = {Pathum Thani, Thailand :},
	note = {A thesis submitted in partial fulfillment of the requirements for the  degree of Master of Engineering in Information & Communications Technologies, School of Engineering and Technology},
	url = {http://203.159.5.9/ait-thesis/detail.php?q=B03154 }
}