@book{19224,
	author = {Anothai Ngamvichaikit and Beise-Zee, Rian, and Royal Thai Government Fellowship,},
	title = {Communication, decision making and customer satisfaction in credence services :},
	publisher = {Asian Institute of Technology,},
	year = {2013},
	series = {Dissertation ;},
	address = {Pathum Thani, Thailand :},
	note = {A dissertation submitted inpartial fulfillment of the requirements for the degreeof Doctor of Philosophy, School of Management},
	url = {http://203.159.5.9/ait-thesis/detail.php?q=B00825}
}