02313nas a2200253 a 450000500170000000800410001703500150005810000160007324500330008926000670012230000180018949000270020750001700023450200580040452011980046265000280166065000430168870000320173170000440176370000520180771000750185981000590193485600660199320260817162542.0091111s2009    th uu|m rtt   0|  a1eng d  a.b120643970 aLe Cam Loan10aAnalyzing email transactions  aPathum Thani, Thailand :bAsian Institute of Technology,c2009  a51 p. :bill.1 aThesis ;vno. IM-09-08  aA thesis submitted in partial fulfillment of the requirements for the degree of Master of Engineering in Information Management, School of Engineering and Technology  aThesis (M.Eng.) - Asian Institute of Technology, 2009  aIn a complex Email system with plenty of messages, each user can receive dozens of messages every day. How to recognize which messages should be read first and how to find important or prominent people in the system without knowing the messages' content. This study focuses on Email transactions that show relationships among entities via messages' transference in the system to discover important messages and important people from email log. Important messages are messages that contain interesting information or impoliant contents and important people are those who have strong effects on the community via sending and receiving several messages. Two data structures are introduced for this task. The Email transaction multi-digraph is used to represent the email transactions which are encoded in the mail log. Whereas, the messages' flow is used by the Scoring Model to calculate the scores for email messages based on types of messages (original, forward, or reply). The results of the Scoring Model are used to determine important messages and important people. Some experiments were carried out to verify the methodology and the results showed that this model's result is acceptable.  0aElectronic mail systems 0aTransaction systems (Computer systems)1 aGuha, Sumanta,eChairperson1 aPhan, Minh Dung,eExamination Committee0 aVatcharaporn Esichaikul,eExamination Committee2 aHau Giang160 {u2013} MeKong1000 {u2013} Vietnam, eScholarship donor  2 aAsian Institute of Technology.tThesis ;vno. IM-09-08  3Full-Textuhttp://203.159.5.9/ait-thesis/detail.php?q=B03183