TY - BOOK AU - Brocke,Jan vom TI - Handbook on business process management 1: introduction, methods, and information systems SN - 9783642451003 AV - TS155 H36 2015eb PY - 2015/// CY - Berlin PB - Springer KW - Production management KW - Data processing KW - Handbooks, manuals, etc KW - Management information systems UR - https://link.springer.com/book/10.1007/978-3-642-45100-3 ER -