Araya Nitipavachon creator Levermore, Roger Chairperson Badir, Yuosre F. M. Examination Committee Ransom, Lakeesha K. Examination committee Royal Thai Government Scholarship Donor Asian Institute of Technology Fellowships Scholarship Donor text series technical report th Pathum Thani, Thailand Asian Institute of Technology 2020 2022 continuing eng 17 leaves : ill. 2trekkingTHAI3 a Thai SME established in 1999, which mainly focus on providing online content service under trekkingthai.com. The company was the first trekking website in Thailand. The company rapidly grew for a decade and created many products and services such as trekking tour, trekking community, trekking shop, etc. Since travel was booming in Thailand under Amazing Thailand campaign by Tourism and sports Ministry, trekkingTHAI has faced loss in revenues because of changing in customer behavior from buying tour services to self-traveling. Low cost airline and technology disruptive are also the main factors, which affect to travel market. This intern project conducted the survey on how customers perceive trekkingTHAI services and products in current situation, which may support the company to see clear path of company characters and new trend of travel lifestyle. The finding from the survey and in depth interview with the founder helps to provide recommendation in the internship project, which may help company to gain an insight on brand platform to make itself differentiate from competitors, to gain more customers, to create new products and services in today{u2019}s market. An Intern Project submitted in partial fulfillment of the requirements for the degree of Master of Business Administration Intern Project (M.B.A.) - Asian Institute of Technology, 2020 Branding (Marketing) Thailand Hiking Thailand Management Asian Institute of Technology. http://203.159.5.9/ait-thesis/detail.php?q=B19742 http://203.159.5.9/ait-thesis/detail.php?q=B19742 230810 20260818134618.0