TY - SER AU - Thalittiphan Deecharearnrungrueng AU - Levermore,Roger AU - Badir,Yuosre F.M. AU - Ransom,Lakeesha K. ED - Royal Thai Government, ED - Asian Institute of Technology Fellowships, TI - A new platform of customer relationship management (CRM) for Bangkok smile dental group T2 - Intern Project PY - 2020/// CY - Pathum Thani, Thailand PB - Asian Institute of Technology KW - Customer relations KW - Management KW - Small business KW - Thailand KW - Bangkok N1 - An Intern Project submitted in partial fulfillment of the requirements for the degree of Master of Business Administration; Intern Project (M.B.A.) - Asian Institute of Technology, 2020 N2 - This study states the result of intern project that has a main objective to apply knowledges of master business administration (MBA) into real business environment. One Thai Small-Medium Entities (SMEs), Bangkok Smile Dental Group Company 2BSDG3, was chosen. The project will have results basing on BSDG{u2019}s real information, business and environment. However, the intern project would have a specific scope in area of customer relationship management (CRM) and potential recommendations for short-term and long-term improvement would be provided UR - http://203.159.5.9/ait-thesis/detail.php?q=B19751 ER -