03324nam a2200409 4500 20260818171313.0 220698 th eng .b10491181 AIT Thesis no.IE-81-10 Khan, Md. Lutfar Rahman Passengers' perception of air companies : the case of Southeast Asia-Europe air route Bangkok : Asian Institute of Technology, 1981 1 v. (various pagings) Thesis ; no. IE-81-10 A thesis submitted in partial fulfillment of the requirements for the degree of Master of Engineering. School of Engineering and Technology Thesis (M.Eng.) - Asian Institute of Technology, 1981 A simple method for investigating the attitude of air travelers toward the airlines has bee n studied. Nineteen airlines which fly, without change of airplane during the journey, between Bangkok and at least one European city were considered. Bangkok. was taken to represent the South-East Asian cities. A sample survey was conducted with personal interviews aided by a preset questionnaire. Singapore Airlines and Thai International emerged as the two most popular air companies serving this route, while Aeroflot was found to be the l east preferred. On the question of why passengers prefer one airline to another, it was found that 'Quality of food' , 'Puncuality' and 'Politeness of airline staff' were the most important attributes of the air companies. 'safety' and 'Fare' were not found to be important f or influencing travelers' preference. Geometric representations of the air companies were done on the basis o f the degrees of satisfaction provided by the air companies on the most important attributes. The representations were seen to be extremely helpful in revealing the present state of affairs regarding airline preference. It was observed that the South-East Asian airlines succeeded mainly because of their courteous service while the success of the reputed West European airlines was due t o their mechanical type of efficiency like offering a punctual service. The air companies were clustered using p-median clustering problem and the method worked quite well. Consumers' preferences Europe Consumers' preferences Asia, Southeastern Air travel Oudheusden, Dirk L. Van, Chairperson Clarke Harry R., Examination Committee Tabucanon, Mario T., Examination Committee The Royal Government of The Netherlands, Scholarship Donor Asian Institute of Technology. Thesis ; no. IE-81-10 Full-Text http://203.159.5.9/ait-thesis/detail.php?q=B21736 .b10491181 mnait s 250108 2 951012 m a s 0 mnait mnarc 22 40 Barcode : 30050120822274 CREATED : 2014-05-02 RECORD # : i12757305 LPATRON : 0 LCHKIN : - # RENEWALS : 0 # OVERDUE : 0 IUSE3 : 0 TOT CHKOUT : 0 TOT RENEW : 0 Barcode : 30050160010772 CREATED : 2016-11-04 RECORD # : i12936455 LPATRON : 0 LCHKIN : - # RENEWALS : 0 # OVERDUE : 0 IUSE3 : 0 TOT CHKOUT : 0 TOT RENEW : 0 85791 85791 0 0 0 0 MAIN MAIN mnait 2026-08-18 50.00 0 AIT Thesis no.IE-81-10 30050120822274 2026-08-18 17:13:13 3 2026-08-18 22 0 0 0 0 MAIN MAIN mnarc 2026-08-18 0 AIT Thesis no.IE-81-10 30050160010772 2026-08-18 17:13:13 1 2026-08-18 40