Assessment of water supply performance : a case of public service efficiency in Tashkent City, The Republic of Uzbekistan
- Pathum Thani, Thailand : Asian Institute of Technology, 2009
- 1 online resource (78 leaves) : ill.
- Thesis ; no. UE-09-21 .
- Asian Institute of Technology. Thesis ; no. UE-09-21 .
A thesis submitted in partial fulfillment of the requirements for the degree of Master of Science in Urban Environmental Management
Thesis (M.Sc.) - Asian Institute of Technology, 2009
Water supply sector is an essential part of life activity for everybody. But this sector continued to deteriorate in the most of the Former Soviet countries, including Uzbekistan, in spite of the fact that coverage of service is high. This study addressed to assess water supply sector for urban people (households) in Tashkent city in term of public service performance in order to find out the existing situation in water supply sector and discuss water supply condition in other countries of East Europe, Caucasus and Central Asia region. Besides, it was investigated whether there is a necessity for involving private sector in water supply management at current phase of reforms. Assessment was based on DPSIR framework application in order to find out the gaps and existing issues in water supply sector and water supply performance identified based on performance indicators, which were developed based on other relevant assessments. Primary data, such as questioners and interviews were used and secondary data, such as articles, report, working papers and other relevant documents were used. Also both qualitative and quantitative data analysis used in this study in order to achieve the objectives of the study. This study showed that public service provision can be enough sufficient and adequate to meet citizens' demands, in spite of the fact that technical condition of the water supply facilities is deteriorating and requires urgent capital reconstruction and modernization and in term of environment this sector is not sustain. Water supply sector management is often complicated for reforming. But the first steps of water supply sector reforming countries have been undertaken. Concerning private sector involvement this study showed that at current phase development of the city it is not efficient to attract private sector in water supply sector and the main recommendation addressed to improve existing management of public service