TY - BOOK AU - Luong ED - IME TI - Quality control and management N1 - Mid-semester Examination: 8 October, 2004 (Dr. Luong); Final Examination: 3 December, 2004 (Dr. Luong); Mid-semester Examination: 29 September, 2005 (Dr. Luong); Final Examination: 22 November, 2005 (Dr. Luong) ER -