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008 200924s2000 th uu m rtt 0| a1eng d
035 _a.b12353292
099 9 _aAIT RSPR no.ESM-00-12
100 0 _aJariya Nichai
245 1 4 _aISO 9002 quality system and its impacts on a pharmaceutical distribution company :
_ba case study of Zuellig Pharma Ltd.
260 _aPathum Thani, Thailand :
_bAsian Institute of Technology,
_c2000
300 _a56, [14] leaves :
_bill.
490 1 _aResearch studies project report ;
_vno. ESM-00-12
500 _aA research study submitted in partial fulfillment of the requirements for the degree of Master in Business Administration (Executive MBA Program)
502 _aResearch Studies Project Report (M.B.A.) - Asian Institute of Technology, 2000
520 _aQuality Management System presently has become a tool for competitive advantage in business section. ISO 9000 series is one of Quality Management System, which many companies apply widely. Zuellig Pharma Ltd, a pharmaceutical distributor, is also one of many companies that decided to embark to ISO 9000 system. Working on ISO 9000 Project in order to achieve the company's objective within a year without the external consultant had given the lessons and good experience. Though, the company has already been certified by ISO 9002 Quality Management System, but the working on project did not stop when getting certified. The system still keeps continued, together with the new finding for development. The research on the impacts after ISO registration for Zuellig Pharma will help to discover for the new finding and bring to the step of development for continuos improvement program. The study does cover not only the perception and attitude of customers and Principals, but also ZPL staff as they are a part of the success in working on the project.
650 0 _aISO 9000 Series Standards
650 0 _aPharmaceutical industry
_xQuality control
_zThailand
700 0 _aDo Ba Khang,
_eChairperson
700 1 _aJohri, Lalit M.,
_eExamination Committee
700 1 _aPaul, Himangshu,
_eExamination Committee
710 2 _aZuellig Pharma Ltd., Thailand,
_eScholarship Donor
810 2 _aAsian Institute of Technology.
_tResearch studies project report ;
_vno. ESM-00-12
907 _a.b12353292
_bmulti
_cm
902 _a260326
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