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035 _a.b11841369
099 9 _aAIT RSPR no. SM-01-07
100 0 _aYongyos Koaykul
245 1 0 _aAssessing R&D capability of the public telecommunication organizations (PTOs) :
_ba case study of the Telephone Organization of Thailand
260 _aBangkok :
_bAsian Institute of Technology,
_c2001
300 _a75 leaves
490 1 _aResearch studies project report ;
_vno. SM-01-07
500 _aA research study submitted in partial fulfillment of the requirements for the degree of Master of Business Administration, School of Management
502 _aResearch Studies Project Report (M.B.A.) - Asian Institute of Technology, 2001
520 _aTelecommunication advancement is one of the crucial infrastructures for economic development of a country. Under current information society, Public Telecommunication Operators (PTOs) in many developing countries try to be less dependable on foreign technologies by enhancing R&D capabilities. Technological capability assessment has been proposed by many studies found in the literature, however, R&D capability assessment of the PTO was not a focus of previous studies. This paper is intended to determine a set of indicators and criteria to assess R&D capabilities in telecommunication service industry. As a case study of a PTO, R&D capability of the Technical Research and Development (TR&D) department of the Telephone Organization of Thailand (TOT) is assessed. The required R&D capabilities are specified through reviewing the literatures and discussing with experts in the telecommunication industry. Accordingly, a set of indicators as well as criteria and ranges for evaluating the results of each indicator assessment is developed and evaluated. Data collection is obtained through interviews and questionnaire surveys. The TR&D department that emphasizes on incremental R&D to enhance quality of the existing telecommunication services by reducing causes of failure and developing new products, reaches certain level of capability, that can be further enhancement through active co-operation of three parties, the TR&D department, TOT and the Government. The study concludes with recommendations to these three parties how they specifically can contribute to this endeavor.
650 1 0 _aResearch and development contracts
_xThailand
650 1 0 _aTelephone Organization of Thailand
700 1 _aIgel, Barbara,
_eChairperson
700 1 _aThanaphol Virasa,
_eExamination
700 1 _aLee, Sang-Kon,
_eExamination
710 2 _aThe Telephone Organization of Thailand,
_eScholarship donor
810 2 _aAsian Institute of Technology.
_tResearch studies project report ;
_vno. SM-01-07
856 _3Full-Text
_uhttp://203.159.5.9/ait-thesis/detail.php?q=B07129
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