AI SearchSelf-organizing maps for browsing FAQs
Call Number: AIT Thesis no.CS-03-05 Material type:
SeriesSeries: Asian Institute of Technology. Thesis ; no. CS-03-05Publication details: Pathum Thani, Thailand : Asian Institute of Technology, 2003Description: 38 p. : illSubject(s): Online resources: Dissertation note: Thesis (M.Sc.) - Asian Institute of Technology, 2003 Summary: This research is on the automation of Frequently Ask Questions (FAQs) faced by a telephone enquiring system. This thesis considered the Vietnam Telephone Call Center known as 1080 Net Enquiry System. This thesis explored the use of Self-Organizing Maps (SOMs) to group the FAQs to identify appropriate responses.
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
20-AIT Publication
|
Asian Institute of Technology Library AIT Publications | AIT Thesis no.CS-03-05 (Browse shelf(Opens below)) | 1 | Available | 30050120607865 | |||||||||||||
|
20-AIT Publication
|
Asian Institute of Technology Library AIT Publications | AIT Thesis no.CS-03-05 (Browse shelf(Opens below)) | 2 | Available | 30050120607873 | |||||||||||||
40-Archives
|
Asian Institute of Technology Library Archives | AIT Thesis no.CS-03-05 (Browse shelf(Opens below)) | Available | 30050120354039 |
A thesis submitted in partial fulfillment of the requirements for the degree of Master of Science, School of Advanced Technologies
Thesis (M.Sc.) - Asian Institute of Technology, 2003
This research is on the automation of Frequently Ask Questions (FAQs) faced by a telephone enquiring system. This thesis considered the Vietnam Telephone Call Center known as 1080 Net Enquiry System. This thesis explored the use of Self-Organizing Maps (SOMs) to group the FAQs to identify appropriate responses.
There are no comments on this title.